Services


 
 
 
   

Tier I

All basic monitoring features

Our team alerted 24 x 7 in real time to potential problems

Our team will inform you of potential issues and after approval will fix remotely.

Hourly rates apply for all remote support.

Tier II

All basic monitoring features

Our team alerted 24 x 7 in real time to potential problems

Our team will ireview issues and fix remotely.

*Remote Support Lite

Provides proactive maintenance and  support to protect your systems.

Tier III

All basic monitoring features

Our team alerted 24 x 7 in real time to potential problems

Our team will inform you of potential issues and after approval will fix remotely.

*Remote Support Full

Provides proactive maintenance and  support to protect your systems.  Includes customer generated service tickets through web portal and a dedicated help desk for immediate remediation of common desktop support issues.

 

 


 

jetprotect

Latest News!

What's New!

We are proud to announce out JetProtect 24x7 Backup Plans


Jet Consulting has just joined with the Climate Savers Computing Initiative!

 

Service Plans

jetprotect_woman

Your business needs are ever changing. You make hundreds of decisions each day that have an impact on where you will go in the future. Whatever the state of the economy you will find a way to forge on to take care of those you love. You have done your best to surround yourself with the people who can help you get the job done and you have secured an   infrastructure to build your success upon. This foundation allows you to communicate with your workforce and make your impression on the world. You need a plan to keep things up and running smoothly so you can concentrate on growing your business. We have just what you are looking for.  Our tiered service plan offerings are designed to give you the maximum up time while maintaining a predictable I.T. budget. We will monitor your systems around the clock and make the success of your business …. Our business. 

JetProtect 24x7 Backup

You asked for it and we are pleased to respond. Jet Consulting has added another valuable tool to our JetProtect offering. The 24x7 Offsite Backup is the perfect way to ensure your data is safe without having to worry about who changes the tapes. Take a look at the details here.

 

The Three Tiers To Success

Our service plans are designed with one goal in mind: To maximize up time for your systems. We know the best way to accomplish this goal is to apply a proactive approach to maintaining your I.T. Infrastructure. All of our plans include a basic set of monitoring and reporting tools as described below:

 

  • Asset Data Collection

  • Spyware deletion

  • Temp File deletion

  • Anti-virus signature update

  • White list & Patch deployment

  • Disk Space Monitoring

  • S.M.A.R.T. Monitoring

  • Executive reporting

  • 24 x 7 monitoring

 

With our Tier 1 service plans our team can stay informed about changes in your business network and let you know when problems arise. Tier 2 and 3 plans go beyond monitoring and include remote support options enabling our team to take action immediately to solve problems as they arise. Tier 3 also includes a dedicated help desk to help troubleshoot desktop support issues immediately. Along with providing a solid base of operations for your systems, JETProtect Plans enable you to budget your I.T. maintenance costs. In most cases our clients realize a cost savings with a proactive  approach to I.T. Our staff are full time Professionals who are experienced with the latest business technologies. Tier feature summaries are listed on the left in the question boxes.